Privacy & Security
Privacy & Security
Telephone: +31 20 822 11 10
Companies register: Chamber of Commerce Amsterdam
Company registration number: 56132069
VAT registration number: NL851.985.658.B01
When you place an order or register for a service offered by Pleasurements, we collect personal information. When creating an account or placing an order we ask you for your first and last name, your email address and phone numbers, home address, and shipping address. Next to this information, we also may gather the IP address you use to connect to our site. All of the details described above allow us to process your order and let you know the status of your order. Credit card details are entered directly into our payment partner's systems and are neither transmitted nor held in our systems. Additionally, we may also obtain information as a result of authentication or identity checks.
Our system may also gather non-personal information such as the areas you visit on our site, times and volume of use, traffic data, including logs as well as the details of networks. You must register before you place an order. When you register, we will provide you with a link to the terms and conditions of Pleasurements. If you wish to have your personal data removed from our database, you can send an email.
If you wish to receive our newsletters, you have to give us permission to send you our newsletters by filling in your email address in the designated newsletter signup box. We offer you at all times the opportunity to opt-out of any service. Any newsletter we send contains an automated opt-out link.
If you have any questions regarding our newsletter or wish to be removed you can send an email.
Pleasurements may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. If there is a legal obligation to do so, we may disclose your information to any relevant regulatory body. We will never give or sell your details to third party companies for purposes other than the fraud prevention and legal purposes mentioned above.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.
Pleasurements has implemented a variety of security measures to maintain the safety of your personal information. A secured network protects your personal information. In addition, we take reasonable steps to ensure that third-party business partners to whom we may transfer data will provide sufficient protection of that personal information.
All sensitive/credit information supplied by you is transmitted via Secure Socket Layer (SSL) technology, which encrypts your information before it is sent to us to protect the information from unauthorized use. Besides SSL encryption, our payment provider makes use of 3-D Secure. 3-D Secure represents an extra level of security for you when placing an order. It protects you against the misuse of your credit card number, because you confirm your identity first before you make the payment. Only if you are the legal owner can your credit card be used to make an internet payment. We take every possible measure to ensure that business partners who receive information from us provide adequate protection for your data.
If you would like to change your personal information at Pleasurements, sign in to your account on Pleasurements.com. Your account will appear and you can change your personal data. Only you, or at your request the customer care department, can change your personal data. You can contact us by email and we will revise your personal details.
For more information about our policies, please go to the customer service section on Pleasurements.com. You can also send us an email. If you wish to talk to a Pleasurements customer service representative please call: +31 20 822 11 10 from Monday to Saturday between 10 am - 6 pm.