Shipping & Handling
Packaging & Gift Wrapping:
At Pleasurements, all orders above €150,- comes beautifully gift-wrapped in our signature Pleasurements box. Whether shopping for someone you love or purchasing for yourself – a purchase at Pleasurements is a gift to her or to yourself. And gift wrapping is our complimentary gift to you. All orders below €150,- will be sent in our basic wrapping. For €5,- we can sent it in our exquisite Pleasurements gift box.
And we like to think along with you: There is a discrete shipping box around your gift box, without any mention of Pleasurements being the sender, to preserve your privacy.
Our rates for shipping and handling are as follows:
- € 5,- | The Netherlands | Next day delivery via PostNL
- € 10,- | Belgium | Next day delivery via PostNL
- € 10,- | Germany | 48 hours delivery via PostNL
- € 20,- | EU (post) | 3-5 working days via PostNL EPS
- € XX,- | EU FedEx Economy | 2 working days via FedEx*
- € XX,- | EU FedEx Priority | 1 working day (placed before 2pm) via FedEx*
- € 25,- | Worldwide (post) | RUSSIA ONLY | 5-10 working days via PostNL Globalpack
- € XX,- | Worldwide FedEx Economy | 3-5 working days via FedEx*
- € XX,- | Worldwide FedEx Priority | 1-2 working days via FedEx*
* FedEx calculates shipping costs based on location and volume weigt.
** USA, Canada, China > next day delivery with FedEx Priority.
*** Russia delivery time 5 - 10 working days by FedEx, 10-15 working days by PostNL
**** Other countries: enquire exact delivery times
Please review our delivery information:
- Post delivery: All orders shipped worldwide via PostNL on business days (Monday to Friday) excluding holidays.
- Express delivery: All orders shipped worldwide via FedEx on business days (Monday to Friday) excluding holidays.
- Orders with standard (by Post) delivery placed Monday-Friday before 4 PM will begin processing that day, excluding holidays, and will ship within 24 hours pending availability and credit card verification. Orders with FedEx delivery placed Monday-Friday before 2 PM will begin processing that day, excluding holidays, and will ship within 24 hours pending availability and credit card verification.
- All orders placed after 4 PM will begin processing the next business day, and ship within 24 hours thereafter. Orders placed on Friday after 4 PM will begin processing on the following Monday.
- Pleasurements will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need to confirm availability. Delivery time does not include Sundays and/or holidays.
- For international orders, customer is responsible for import duties and taxes incurred on any order additional to shipping charges.
- Certainty at no extra charge: We do request a signature upon receipt of your parcel and your package won't be delivered to your neighbours. If you do not wish to provide a signature upon receipt and/or wish your parcel to be delivered to your neighbours in case you are not at home, then please contact our customer service by sending an e-mail to email@example.com or contact us by phone on 020-8221110.
- Track & Trace allows you to follow your item on the Internet. In this way, you always know exactly where your item is and when it has been delivered.
- You can also choose to collect your parcel from a PostNL service point near you (The Netherlands + Belgium).
- Do you prefer to collect your parcel when it's most convenient to you? Then you can choose to have your parcel delivered to a Parcel Locker located at a NS-station or at Airport Schiphol Plaza.
- Another option is, to collect your parcel at our boutique shop in Amsterdam, The Netherlands.